Resetting your phone before bringing it in for repairs is normal procedure to avoid the possibility of private information (such as images or accounts) falling into the wrong hands. The need to back up your data beforehand and restore it later adds another difficulty.
Repair Mode is a solution that Samsung has provided to address this issue. This will be accessible from the Settings’ Battery and Device Care screen. The telephone will reboot after activation.
What is Repair Mode feature on Samsung Phone?
All personal information, including images, texts, accounts, and even apps, will be hidden under the mode (only the default installed apps will be active). In essence, the phone will appear to have been reset.
You can use a fingerprint or pattern lock to turn off Repair Mode when repairs are complete and you pick up your phone. This will restart the phone once more, but this time, all of your data will be fully accessible. All modifications made by the technician during the repair will also be undone.
The phone can also keep a history of recent problems and the apps that were open at the time they occurred. This will assist in identifying the issue. You will have the option to enter Repair Mode without creating a log, and of course no personal information will be saved in this log. It is, however, a universally useful feature because it solves a common problem. We anticipate that it will become the standard on One UI, at least for certain models.
The Galaxy S21 series will get Repair Mode first via a software update. According to Samsung, it will “extend it to several additional models in the future.”
The feature would initially be restricted to Samsung’s domestic market because the press release was only uploaded on Samsung’s Korean website as an update. This appears to be a trial run for the new feature before it is made available in more places and on more phones.
Regarding this new feature, Shin Seung-won, Managing Director of the Security Team of Samsung Electronics’ MX Division said,
“Technology is connecting the world more than ever, but the risks are also increasing. Samsung’s top priority is customers.”