HomeNewsTRAI withdraws charges of USSD used by many operators and banking services

TRAI withdraws charges of USSD used by many operators and banking services

TRAI withdraws USSD charges

The Telecom Regulatory Authority of India (TRAI) has proposed that all mobile consumers in India receive free Unstructured Supplementary Service Data (USSD) messages. Many operators and banking services use USSD messaging, which is frequently used on feature phones that do not have an internet connection. The idea aims to reduce the cost of USSD messages to zero from a maximum of 50 paise. Low call and SMS prices were mentioned by the authority as a justification for proposing the elimination of charges for mobile consumers.

TRAI: No Charges USSD messages!

The plan to make USSD communications free for all users is based on suggestions of a high-level Committee on Deepening of Digital Payments (CDDP) created by the Reserve Bank of India to boost digital payments in the country, according to a statement noticed by TelecomTalk on November 24. Telecom carriers also utilize USSD messages to allow feature phone customers to check their balance and activate services without access to the Internet.

TRAI said it investigated the problem after receiving a request from the Department of Financial Services (DFS) to the Department of Telecom (DoT), and it feels that rationalizing USSD pricing is important to protect USSD users interests and promote digital financial inclusion. The USSD-based tariff ceiling has earlier been cut from Rs. 1.50 to the current 50 paise per session per the Telecommunication Tariff (61st Amendment) Order, 2016.

“The Authority proposes to revise the framework for USSD based mobile banking and payment services by prescribing a ‘Nil’ charge per USSD session for mobile banking and payment service, while keeping the remaining items of USSD unchanged,”


According to TRAI, the draught Amendment Order has been posted on the regulatory authority’s website, and stakeholders have until December 8 to submit written comments.


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Pursuing Engineering. Content writer by passion to technology. One who likes following mobile technology and it's revolutions on years coming. Keeps improving everyday!



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