HomeNews Users complain about cancelled iPhone 13 orders on Flipkart Big Billion...

[Update] Users complain about cancelled iPhone 13 orders on Flipkart Big Billion Days Sale: All you need to know why

iPhone 13

The Flipkart Big Billion Day sale began last week in India, and the iPhone 13 price was a steal. Before the launch, Flipkart revealed that the iPhone 13’s base variant with 128 GB of storage would cost less than Rs 50,000.

When the sale started on September 22 at midnight, many people’s Flipkart websites collapsed and others had payment troubles. Despite the difficulties, many customers were able to purchase iPhone 13 for less than Rs 50,000.Flipkart is cancelling and delaying refunds for some iPhone 13 orders, and the base model is not available at the moment.

Flipkart cancels orders for the iPhone 13

Once the deal went live at 12 midnight on September 22nd, the iPhone 13 (128GB) was available for Rs 49,999, and with card incentives, the handset was available for Rs 47,999. Flipkart restocked the iPhone 13 a few minutes later, albeit at a higher price. Flipkart raised the price to Rs 52,999 and subsequently to Rs 54,999. The iPhone 13 starts at Rs 57,990 on Flipkart; however, the 128GB model is sold out.

Some customers who purchased the iPhone 13 on the first day of sales claim that Flipkart cancelled their order. People expressed disappointment on Twitter. This is likely because the Flipkart vendor can’t satisfy demand and is cancelling orders, although Flipkart doesn’t give reasons. Some customers say Flipkart will pay a complete refund on September 30, the BBD sale day. Users can’t place another order until they get their money back from Flipkart.

In accordance with the user reports, a statement from Flipkart’s spokesperson is as follows:

“Flipkart is a customer first ecommerce marketplace and always ensures that customers’ interests are protected. We understand that close to 70% of all iPhone orders placed across cities including Guntur, Gorakhpur, and Siliguri have been successfully delivered by the Sellers.

Further, a minor fraction of orders (<3% of all orders) have been cancelled by Sellers due to anomalies. As a customer focused ecommerce marketplace, we encourage sellers to prioritise the customers’ orders and strive to keep them delighted with their service.”

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