HomeNewsVi introduces self-KYC process for customers to get new SIM

Vi introduces self-KYC process for customers to get new SIM

Vi Self KYC

In 2021, the Department of Telecommunications (DoT) launched a self-KYC process to simplify the KYC process while obtaining a new connection or SIM. Finally, Vi has introduced self-KYC as the first telecom operator.

All postpaid customers in the service zones of Kolkata and Karnataka have begun using the Vi Self-KYC process, which was announced today by the telecom company.

Users of Vi Self KYC can order a new SIM card online, select their preferred plan, and finish self-KYC from the convenience of their homes in order to receive the SIM at home.

This eliminates the requirement to physically complete the KYC process by visiting a retail outlet. Vi guarantees that the procedure was followed exactly as prescribed by the DoT.

How to finish the Vi Self-KYC process and choose SIM delivery?

  • Choose the desired plan by visiting the Vi website.
  • Use OTP authentication on the backup mobile number, choose a number, and place your order.
  • Simple self-KYC steps, including Aadhaar site authentication, should be followed.
  • The user must next take at least a 10-second live snapshot or live video.
  • After successful OTP authentication, the customer will receive the SIM card at their doorstep after the order is complete and digital verification is complete.

Vodafone Idea Limited’s COO, Abhijit Kishore, commented on the announcement:

We have always gone the extra mile to bring innovative products and offer convenience to our customers helping them to get more and do more with Vi. Our Self-KYC solution is a Digital India initiative – one of many firsts that Vi has been bringing to simplify, enhance and enliven the lives of our valued customers.

I am sure that users will now find a significant improvement in the ease of completing KYC process through our platform. While launching in Kolkata and Karnataka for postpaid users, we aim to rollout Vi Self-KYC solution across all markets soon for our customers to enjoy the benefits of our best in value prepaid and postpaid plans.


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